Trust & Safety

Designed to make confidence visible.

Trust is the core product principle: identity, communication, reputation, reporting and moderation should work together.

Identity verification

Phase 1 supports email and mobile OTP verification and a basic verified seller badge. Future phases can add KYC and business verification.

Privacy-first communication

In-app messaging and number masking help users communicate without unnecessarily exposing personal contact information.

Reporting & moderation

Users can report listings and suspicious activity. Admin tooling is planned around moderation queues, fraud flags and audit logs.

Reputation signals

Two-way ratings, seller profiles and future trust scores give users more useful context than anonymous classifieds.

Safety guidance for users

  • Keep early conversations inside the marketplace.
  • Do not share passwords, OTPs or financial credentials with another user.
  • Verify high-value goods and sellers before sending funds.
  • Use marketplace reporting tools when a listing or conversation appears suspicious.